Available Support
Phone Support:
Phone support is available for free to all demo and registered users for a period of 1 year from the purchase date. Phone support is only available Monday thru Friday 9am-5pm EST.
Phone Support Hours:
M-F 9am - 5pm EST
Email Support:
Email support is provided free of charge. You will usually get a response within 24 hours.
Remote Support
Monday - Friday 9am - 5pm EST
We can log-on your computer for training or repair common problems remotely, if needed.
Email, call us, or click here to setup an appointment.
If you have been given a Remote Support Pin. Click here to enter it.
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Resources
Frequently Asked Questions
If you have questions about PointOS Professional, start here. These are most commonly asked questions, with answers.
User Support Forums
Other PointOS Professional users may have had the same questions you have. Post comments, suggestions, and questions on our Online Support Forums.
Online Manual
Get information on how to setup and use PointOS Professional.
User Training Videos
These videos will teach you how to use the front end of PointOS Professional.
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